FAQ
Here you will find answers to the most common questions. If you cannot find what you are looking for, submit a request through the support form — we will help you as soon as we can.
- What should I do when I see a critical error on the site?
Refresh the page and log in again. If the problem persists, report it through the form: askee.app/en/support-requests - How do I add a new user?
Go to the “Users” section, add a new profile and assign the appropriate permissions. Changes are saved automatically. - How do I upload a document?
Open the “Documents” module, add the file and save it in the category you want. The document will be available to authorised users. - Why is the AI Assistant not responding?
Refreshing the page or logging in again usually helps. If the problem keeps coming back, send a request through askee.app/en/support-requests - How do I create an event?
In the Calendar module add a new entry, set the date and save the event. The system will add it to the calendar automatically.
